Once you have joined the plan and received your membership kit, simply follow these directions and start using your membership card immediately! (Some discounts will have specific directions on how to use. Please review your membership kit for details.)
Step 1
Keep your membership card with you at all times to easily present it at provider locations. You must present your membership card at the time of service to receive a discount. If you lose your membership card, log in to the MEMBER PORTAL to request a new membership card, as well as view your plan information, find a provider and more.
Step 2
To locate and verify participating providers in your area, simply call Member Services at (877) 352-1509 or use the PROVIDER SEARCH tool. When calling to schedule an appointment, please refer to your membership card for proper network identification.
Step 3
You are responsible for paying the provider the entire discounted fee at the time the service is provided.
If you have any questions about how to use your discount plan, call our Member Services Department toll-free (877) 352-1509 any time between 7 a.m. and 7 p.m. CT for prompt and friendly assistance.
Careington makes telemedicine super easy!
1) SIGN UP
Sign Up for the Physician Access plan, and complete your registration and account setup.
2) RECEIVE DOCTOR CONSULTATION
Discuss your symptoms with a doctor on your favorite device from the comfort of your home or on the go.
3) START FEELING BETTER!
Let DialCare's doctors guide you back to health.