Use MyTelemedicine:

MyTelemedicine is a modern healthcare solution for non-emergency illnesses. With this program, your entire family has direct access to consult with physicians in your state 24 hours a day, 7 days a week to treat common ailments. Through the physician network, you have access to interact with a physician, a pediatrician, or even a behavioral therapist. Consultations can take place by phone call, email or a web-based video call, and will include discussing treatment options. When medically appropriate, the physician may prescribe a short term, non-DEA controlled medication for you to pick up at the pharmacy of your choice.

How to Access

1. Member activates account by going to www.mytelemedicine.com or calling 1-800-611-5601.
2. Members will fill out their Medical Profile by logging into their member portal or over the phone.
3. Dependents and their medical profiles can be added through the member portal. Any dependent over 18 will be set up in the member portal, but will have their own log in to fill out their own medical profile.
4. Consults may be requested by logging into their member portal at www.mytelemedicine.com or calling 1-800-611-5601 and a doctor will call back within 2 hours.

• This program is not available in Arkansas or Washington.
• Video consults now available in Texas.
• Idaho is limited to video consults only.

Disclaimer: *MyTelemedicine does not guarantee that a prescription will be written. MyTelemedicine does not prescribe DEA controlled substances, lifestyle drugs and certain other drugs which may be harmful because of their potential for abuse. MyTelemedicine physicians reserve the right to deny care for potential misuse of services.