Frequently asked questions.

No, this is not an insurance plan. No, this is not an insurance plan. This plan provides you with discounted prices on a wide range of services; you will pay for services at the discounted price at the time services are received.

Yes, your membership can be used at any participating provider in the United States.

After your payment has been processed, you will receive a membership kit in 7 to 10 business days.

If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523. They will be happy to send additional cards to you.

You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your doctor or dentist to see if he/she could recommend any of the participating specialist locations.

You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.

Another great feature of discount plans is your ability to select any provider from the network. You can change providers at any time, and household members can select their own providers. Call Member Services at (800) 290-0523 for help to find participating providers.

The providers will recognize the name of the network in which they participate, so when you call, it is important to use the name of the correct network.

Mailing Address:

Careington International Corporation
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034

Phone Numbers:

Fax: (888) 335-7330
Phone: (800) 290-0523

Careington is a member of: Careington is a member of Consumer Health Alliance

Careington uses: Careington is a member of Authorize.net

DISCLOSURE
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.
This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is on this website. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

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(800) 400-8789 | 7400 Gaylord Parkway, Frisco, TX 75034