State of Texas Dental Discount PlanSM FAQs

What dentists can I go to?

You can find participating dentists by visiting and clicking on the "Find a dentist in your area" button or calling (844) 377-3368 (TTY – 711), Monday through Friday, from 7 a.m. to 7 p.m. CT.

Can I go to a dentist that does not participate?

You will only receive a discount by going to a participating dentist.

If my dentist refers me to a specialist who is not in the network, do I still get a discount?

You will only receive a discount by going to a participating specialist. We suggest printing out a list of participating specialists to share with your dentist to see if he or she could recommend a participating specialist.

Once I select a dentist, am I assigned to that dentist? How often can I change dentists?

Another great feature of the discount plan is your ability to select any dentist from the network. You can change dentists at any time, and household participants can select their own dentists.

What is the State of Texas Dental Discount PlanSM?

It's a discount plan that provides you with discounted prices on the usual and customary charges for dental treatment and services. You pay the pre-negotiated discounted rates at the time you receive services. This plan is different from a dental insurance plan.

Can I use my membership when I travel away from home?

Yes, your membership can be used at any participating dentist across Texas and throughout the United States, excluding Vermont and U.S. territories. You may also use your plan in the United Kingdom.

If I have a dental insurance plan, can I still use my State of Texas Dental Discount PlanSM?

Yes, if you currently participate in a traditional dental insurance plan not offered by ERS, you may be able to enjoy added savings by also using a dental discount plan. The dental discount plan may help you save on dental services not typically included in a traditional insurance plan. You will want to check with your dentist to confirm that he or she will accept your dental insurance and dental discount plan for each service performed. Please note: If you enroll in the State of Texas Dental Discount PlanSM, you cannot enroll in a dental insurance plan offered by ERS.