Careington Career:
Agent Administration Specialist


Careington is the leader in discount health care services and administration in the US and UK. We are seeking energetic, service, and career-oriented people to join our fast-growing company. The right candidates for this position will be responsible for providing high quality service to our internal and external agents, groups and clients. This is a great opportunity to join Careington and grow with our dynamic company.

Duties and responsibilities:

  • Must be able to manage 40+ inbound agent calls per day
  • Assist with agent enrollments, setup and daily email correspondence
  • Review and analyze internal and external commission structures for agents
  • Generate, audit and track monthly reports for agents, groups and clients
  • Build strong personal relationships with clients to help ensure client satisfaction
  • Work with other departments to ensure commission processing
  • Assist the department with queue requests and tasks as needed
  • Perform other related duties as required and assigned

Knowledge, skills and abilities:

  • Excellent organizational and time management skills with the ability to meet tight deadlines
  • Strong attention to detail is needed
  • Experienced communicator, competent in both written and oral communication styles
  • Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, and clients so that productivity and positive employee relations are maximized
    • A process-minded thinker with demonstrated critical thinking and problem-solving skills
  • Must possess a positive attitude and be a team player

Education, experience and software:

  • High school diploma or equivalent; college degree preferred but not required
  • Strong computer skills and proficient with MS applications - Excel, Word, Outlook, etc.
  • Preferred 1+ years in customer service experience

Ready to apply?

If you are interested in this position, click the button below to send us your resume with the job title as the subject line.


Company information

Careington International Corporation
Attention: HR Department
7400 Gaylord Parkway
Frisco, Texas 75034
Email: [email protected]

Please note:

For immediate consideration, please email your resume along with your salary requirements.

No phone calls and no agencies please. Careington is an equal opportunity employer.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.
This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

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