Careington Career:
Full-Time Customer/Member Service Representative - Work From Home


Are you a customer service-oriented person looking for ways to make a steady income from home??

We are seeking energetic, service, and career-oriented people to join our fast-growing company. The right candidate for this position will be responsible for serving as a first point of contact for customers, responding to inquires/requests, resolving customer issues, and delivering excellent service through inbound phone calls. This is a great opportunity to join Careington! Apply with your resume by clicking here.

Duties and responsibilities:

  • Starting pay - $13.00/hour. 2 pay increases first year. Employment + benefits + career growth!
  • Work from your State of Texas location with our company provided equipment, training and software.
  • Full-time > Willingness to work a variety of shifts between 7am - 7pm, Mon - Fri (no weekends) 40 hrs./week.
  • Answer incoming customer service telephone calls in a friendly, professional manner, providing accurate and prompt responses to customer inquiries.
  • Identify opportunities to sell, up-sell and cross-sell Careington's products and services.
  • Provide problem identification and resolution, with proper escalation of calls as needed.
  • Perform other related duties as required and assigned.

Knowledge, skills and abilities:

  • Must be able to manage high-volume inbound sales and service calls
  • A professional, helpful phone manner and the ability to build strong customer relationships is vital for success
  • Must possess a positive attitude and be a team player
  • A good understanding of quality customer service principles is necessary for this position
  • Meet all company goals for Quality Assurance and Schedule Adherence

Education, experience and software:

  • High school diploma or equivalent; college degree desirable, but not required
  • Must have the desire to help others and problem solve in a fast-paced environment
  • Interest or experience in inbound sales desirable
  • Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.
  • Must provide in-home WIFI that meets Careington’s connectivity standards
  • This opportunity requires a background check and drug screen.

Ready to apply?

If you are interested in this position, click the button below to send us your resume with the job title as the subject line.


Company information

Careington International Corporation
Attention: HR Department
7400 Gaylord Parkway
Frisco, Texas 75034
Email: [email protected]

Please note:

For immediate consideration, please email your resume along with your salary requirements.

No phone calls and no agencies please. Careington is an equal opportunity employer.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.
This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

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