Careington Career:
Member Service Representative


Currently a work-from-home position. Careington is the leader in discount health care services and administration in the US and UK. We are seeking energetic, service, and career-oriented people to join our fast-growing company. The right candidates for this position will be responsible for providing high quality customer service to our customers primarily through inbound phone calls. This is a great opportunity to join Careington, and see all it has to offer those that want to grow with our dynamic company.

Duties and responsibilities:

  • Answer incoming customer service telephone calls in a friendly, professional manner, provide accurate and prompt responses to customer inquiries
  • Identify opportunities to sell, up-sell and cross-sell Careington's products
  • Provide problem identification and resolution, with proper escalation of calls as needed
  • Perform other related duties as required and assigned
  • $13 per hour/2 increases first year plus benefits
  • Willingness to work a variety of shifts between 7am - 7pm, Mon - Fri (no weekends) 40 hrs./week.

Knowledge, skills and abilities:

  • Must be able to manage high-volume inbound sales and service calls per day
  • A professional and helpful phone manner and the ability to build strong customer relationships is vital for success
  • Must possess a positive attitude and be a team player
  • Desire to learn and for career advancement, a plus
  • A good understanding of quality customer service principles is necessary for this position

Education, experience and software:

  • High school diploma or equivalent; college degree preferred but not required
  • Must have the desire to help others and problem solve in a fast-paced environment
  • Interest or experience in inbound sales desirable
  • Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.
  • Bilingual (Spanish) representatives are also needed and highly encouraged to apply.

Ready to apply?

If you are interested in this position, click the button below to send us your resume with the job title as the subject line.


Company information

Careington International Corporation
Attention: HR Department
7400 Gaylord Parkway
Frisco, Texas 75034
Email: [email protected]

Please note:

For immediate consideration, please email your resume along with your salary requirements.

No phone calls and no agencies please. Careington is an equal opportunity employer.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.
This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

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