Careington Career:
In-House Insurance Agent and Customer Engagement Specialist


Careington's High Performance Sales Unit (H.P.S.U) is a specialized team of driven customer engagement specialists who facilitate the sales experience for prospective and existing members. This unit encompasses both a retention team and an inbound sales team. The retention efforts consist of reaching out to former members and those existing members who are about to expire to retain and up sell them on additional Careington products. In-bound calls are funneled into this unit from multiple sales campaigns from existing clients, future clients and from Careington's internal marketing efforts as well.

Duties & Responsibilities:

  • A Group 1 Life & Health Insurance License is Required
  • Experience in selling Medicare supplement policies is a plus
  • Efficiently handle a large quantity of inbound sales calls
  • Identify opportunities to sell, up-sell and cross-sell Careington's products and services
  • Ensure all phone calls are answered quickly and the caller's questions are addressed completely
  • Maintain a thorough knowledge of all sales campaigns running through the H.P.S.U
  • Handle both insured and non-insured sales calls
  • Work with team to exceed sales goals set forth by management

Knowledge, Skills, and Abilities:

  • Bilingual Spanish/English is a plus
  • Phone sales experience
  • Strong work ethic, goal oriented & competitive
  • Energetic, driven and enthusiastic with a positive attitude while being a team player
  • Must be a self-motivator with a desire to add value to the day-to-day operations of the department
  • Flexibility in scheduling
  • Must be able to accurately retain sales campaign knowledge and apply sales tactics that have been learned
  • Must have the ability to work independently and with others
  • Impeccable written and verbal communication skills
  • Must have professional phone demeanor and superb listening skills
  • Must be extremely organized with the ability to effectively manage multiple tasks
  • Have a strong desire to meet the department's overall goals

Education, Experience & Software:

  • General lines – life, accident and health license with the capability to be certified to sell Medicare
  • High school diploma or equivalent, college degree preferred but not required
  • Interest and experience in both inbound and outbound sales calls
  • Computer skills and experience with Microsoft applications.

Ready to apply?

If you are interested in this position, click the button below to send us your resume with the job title as the subject line.


Company information

Careington International Corporation
Attention: HR Department
7400 Gaylord Parkway
Frisco, Texas 75034
Email: [email protected]

Please note:

For immediate consideration, please email your resume along with your salary requirements.

No phone calls and no agencies please. Careington is an equal opportunity employer.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance.
This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

© Copyright Careington International Corporation

Back to the Top

(800) 400-8789 | 7400 Gaylord Parkway, Frisco, TX 75034 Privacy Policy